Taking decisions is hard at the best of times. Even apparently simple questions can quickly descend into a myriad of competing factors which you try to take into account, whether consciously or unconsciously. And you do need to take decisions. Business thrives on action. You can’t stand still, because the external environment is constantly changing. Customers’ needs and expectations move on. New technology comes along. Competitors come up with new products and services. Regulators change their minds. The business that thinks it’s standing still is really going backwards. Like sharks, we all need to keep moving ahead.
Time was when applicants for a job would put all sorts of personal information on a CV – their age, gender, a photo. For some time now, it’s been realised this may lead to people being selected out of a recruitment process early, due to conscious or unconscious biases. Including this information is no longer seen as best practice, and a good thing too. More recently, some employers have taken this idea one step further, removing home addresses and the names of schools from CVs. Now some are going even further, removing the applicant’s name from their CV as well. The idea, as before, is to make the recruitment process as fair as possible.