Webinar: Becoming an Inclusive Leader Friday 8th March, 1pm (GMT) Register

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Becoming an Inclusive Leader in a Global Context


Date: Friday 8th March
Time: 1.00 – 1.45pm (GMT)

When many managers started their careers 20-30 years ago, there was no/very few mobile phones, no IPhone, no home high-speed broadband and, a mostly monoculture and ‘local’ workforce.

Fast-forward to today and many companies have cultural diversity in their workforce and, employees spread out across the globe. This is applicable from small sized businesses to global organisations. Workplaces today consist of people who are diverse and unique in their race, religion & culture, language, gender, age & education and the like, in short a multicultural workforce.

The norms of 20-30 years ago in a monoculture workforce do not easily fit the realities of a multicultural organisation, of today. For example, the prior norms do not easily accommodate multicultural issues such as the separation of work and home, interpersonal relationships and the cultural dynamics required to be in ‘inclusive.’

It is a business imperative for leaders to understand how to leverage the capabilities of their workforce. There are four main reasons:

  1. Multicultural/diverse organisations have an advantage in attracting and retaining talent.
  2. Multicultural/diverse can understand and capitalise on wider markets.
  3. Multicultural/diverse organisations out-perform their peers (McKinsey)
  4. Multicultural/diverse organisations have a higher problem-solving ability.

The downside of not understanding diverse markets can be seen in recent PR disaster with Gucci and Prada, to name two.


Dr. (h.c.) Frank Douglas has been recognised as one of the UK’s 'Most Influential HR Directors' and in 2018 one of the ‘movers and shakers’ in the HR consulting field. He has served on the Board of the CIPD; his consulting firm Caerus Executives has worked with major clients such as the BBC, Channel 4, UBS, Bloomberg and M&C Saatchi to name a few. In 2017, Frank was awarded an Honorary PhD. for his work in HR.

Frank will connect the dots on how current thinking will present barriers to inclusion and managing a multi-cultural workforce in the UK and international.

If innovation, growth, inclusion, diversity or outperformance is on your agenda, this is a discussion worth your time.

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